Brainlab

posted 2 months ago

Full-time - Entry Level
1,001-5,000 employees
Merchant Wholesalers, Durable Goods

About the position

The Biomedical Engineer (Regional Clinical Specialist) role at Brainlab involves providing on-site consulting and support to medical professionals during surgeries, ensuring the effective use of Image Guided Surgery (IGS) products. The position requires a blend of technical expertise and customer interaction to enhance product efficiency, educate hospital staff, and contribute to quality improvement initiatives.

Responsibilities

  • Provide on-site consulting, guidance, and assistance to physicians and operating room personnel during surgery.
  • Analyze, resolve, and repair product issues using engineering expertise.
  • Direct and assist Radiology staff in performing necessary scans prior to surgery.
  • Educate and train physicians and hospital personnel on the use of IGS products and services.
  • Develop and conduct training programs for hospital staff.
  • Act as the primary customer liaison, assessing satisfaction and usage levels.
  • Work closely with various team members on market transparency and upgrade initiatives.
  • Utilize engineering expertise to recommend product modifications for quality improvement.
  • Attend meetings and trade shows to demonstrate IGS products and services.
  • Keep abreast of developments regarding Brainlab and competitive IGS products.

Requirements

  • B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required.
  • 1-3 years minimum experience in a technical support role preferably for a healthcare company or provider.
  • 1-2 years minimum sales experience with a healthcare company preferred.
  • Knowledge of surgical procedures, anatomy, and medical terminology preferred.
  • Proficient in the use of PC software applications including Microsoft Office.
  • Self-motivated, detail-oriented, and able to make independent decisions.

Nice-to-haves

  • Experience in a healthcare environment.
  • Familiarity with IGS products and services.

Benefits

  • Business casual environment
  • Competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits.
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