This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
American Red Crossposted 3 months ago
Part-time - Entry Level
Remote - Baltimore, MD
Social Assistance
About the position
The Blood Collection Staff - Customer Service position at the American Red Cross involves engaging with donors and ensuring a positive experience during blood donation events. This role is crucial for maintaining the organization's mission of providing safe blood products to those in need. Staff members will be responsible for customer service, assisting with the blood collection process, and ensuring compliance with safety protocols.
Responsibilities
- Engage with donors to provide a positive experience during blood donation.
- Assist in the blood collection process, ensuring donor comfort and safety.
- Maintain compliance with safety and health regulations during blood collection activities.
- Provide information to donors about the donation process and its importance.
- Handle donor inquiries and resolve any issues that may arise during the donation process.
Requirements
- High school diploma or equivalent required.
- Experience in customer service or healthcare preferred.
- Ability to communicate effectively with donors and team members.
- Basic knowledge of blood donation processes is a plus.
- Strong attention to detail and ability to follow protocols.
Nice-to-haves
- Previous experience as a phlebotomist or in a medical setting.
- Certification in CPR and First Aid.
- Bilingual skills are a plus.
Benefits
- Health insurance coverage.
- Paid time off and holidays.
- 401(k) retirement savings plan.
- Tuition reimbursement for further education.
