BOTTEGA VENETA Client Advisor, Saks Beverly Hills

$45,760 - $49,920/Yr

Kering - Beverly Hills, CA

Full-time - Entry Level

Beverly Hills, CA

About the position

The Client Advisor at Bottega Veneta will play a crucial role in driving sales and enhancing customer relationships within the Saks Beverly Hills location. This position focuses on meeting sales goals through client outreach, maintaining product knowledge, and ensuring a high level of customer service in a luxury retail environment.

Responsibilities

• Meet and exceed monthly sales goals and KPIs through client outreach and developing new clients via appointments and consignments.
• Inform all clients of new collection deliveries, in-store events, and relevant brand initiatives.
• Utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction and improve KPIs.
• Establish and nurture strong relationships with clients, routinely updating and maintaining client profile records.
• Maintain a high level of product knowledge on all collections using training resources provided by the company.
• Assist management with basic store opening and closing procedures, including cycle counts and light cleaning duties.
• Maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect.

Requirements

• 1-2 years of previous retail sales experience in a customer service related field, preferably in a luxury environment.
• Ability to consistently achieve and exceed sales goals and KPIs.
• Strong interest in fashion and awareness of industry trends.
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented.
• Strong verbal and written communication skills.
• Polished and well-groomed appearance at all times.
• Ability to be mobile on the sales floor for extended periods of time.
• Availability to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory, and the entire holiday season.
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.

Nice-to-haves

• Luxury retail sales experience preferred.

Benefits

• Commission eligibility based on sales performance.
• Opportunities for talent development and internal mobility within Kering.
• A stimulating and fulfilling workplace environment that promotes leadership skills.