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UFirst Credit Unionposted about 1 month ago
Full-time • Manager
Salt Lake City, UT
Resume Match Score

About the position

The person in this position will manage the production and operations of the branch. Their daily duties include production, supervision, and leadership of all employees, as well as the daily transactional coaching of those employees, assisting members, and completing the daily tasks of and accomplishing the goals of the Branch. Also, every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service.

Responsibilities

  • Oversees production of deposits, lending, and new members.
  • Ensure an elevated level of member service is achieved and maintained.
  • Monitors all branch activities to ensure compliance with established Credit Union policies and procedures.
  • Generates external business through relationship building calls and discusses opportunities to improve members’ financial well-being.
  • Ensures all daily branch operational tasks are completed.
  • Responsible for risk management and maintains security within the branch.
  • Meet performance standards and goals as set by the credit union.
  • Develops and maintains new and existing member relationships.
  • Hires, trains, develops, motivates, coaches and disciplines the branch team.
  • Assures employees are knowledgeable in their job, positively engaged with members, and help members feel valued.
  • Coaches and models behaviors to build rapport, identify needs, recommend products, secure relationships, and build total commitment with members.
  • Build a strong and effective team through consistent sales and team meetings along with one-on-one discussions.
  • Maintains communications with MAM, prepares and submits reports timely and attends scheduled meetings.
  • Seeks tabling and presentation opportunities to spread the word of Credit Union benefits, and to increase new member acquisition.
  • Represents the Credit Union in a positive and professional manner while attending all public, community, and tabling events.
  • Maintains a contact list of business of high value members assigned to Branch location.
  • Supports the Centralized Lending department, by providing the documentation needed for loan applications, and by assisting with the closing of loans.
  • Understands the Bank Secrecy Act and how it is applied.

Requirements

  • Two to four years of similar or related experience.
  • Minimum of a two-year college degree or completion of a specialized course of study.
  • Must be sales and team oriented.
  • Good working knowledge of accounting practices and principles.
  • Excellent communication and interpersonal skills.
  • Proficient with standard office business machinery and software, including working knowledge of Microsoft Word/Excel/Outlook.

Benefits

  • Opportunity for advancement and career growth.
  • Ongoing paid training opportunities.
  • 12 paid holidays.
  • Paid vacation, personal, and sick time off.
  • Affordable health insurance and employer HSA contributions.
  • 14.47% 401(k) contribution (no matching necessary).
  • Discounts on Credit Card interest rates.
  • Discounts on Mortgage Loan fees.

Job Keywords

Hard Skills
  • Microsoft Excel
  • Production Management
  • Relationship Building
  • Risk Management
  • Team Effectiveness
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