Branch Operations Manager

LGG Industrial - Corpus Christi, TX

Full-time - Mid Level

Corpus Christi, TX

About the position

The Branch Operations Manager at LGG Industrial is responsible for overseeing the daily operations of the branch, ensuring efficient and customized operations while maintaining a strong focus on safety and customer satisfaction. This role involves coordinating with various departments, managing personnel, and ensuring compliance with company and government mandates. The manager aims to achieve on-time delivery and support the organization's goals in a cost-effective manner.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Coordinate cross-departmental communication and operations.
• Manage personnel for efficiency and error reduction, ensuring on-time delivery to customers.
• Monitor and manage inventory to meet working capital requirements and maximize turns.
• Achieve and maintain maximum customer satisfaction ratings and approval standards.
• Ensure proper staffing levels and set goals for employees, evaluating and motivating personnel.
• Monitor business systems to meet LGG Industrial quality standards.
• Oversee employee training on business systems and products, ensuring proper documentation.
• Ensure compliance with company, customer, and government mandates regarding personnel and safety.
• Manage RMAs related to the warehouse.
• Ensure fleet compliance with DOT regulations and maintenance requirements.
• Responsible for facility management.

Requirements

• 5-7 years of related warehousing or production experience.
• 2-3 years of management or supervisory experience.
• College degree in Business Administration or Industrial Distribution preferred, or equivalent experience.
• Ability to work nights and weekends as required.
• Ability to lift and carry up to 50lbs independently on a repeated basis.
• Ability to move throughout the facility during the workday.
• Ability to comprehend work instructions and safety procedures.
• Ability to count and measure accurately.
• Excellent customer service skills and ability to interact professionally with customers and team members.
• Strong organizational and communication skills.

Nice-to-haves

• Business acumen and understanding of P&L.
• Experience with lean six sigma methodologies.

Benefits

• Competitive compensation plan with a bonus potential of 10% of salary.
• Health benefits including medical, dental, vision, short-term and long-term disability available from the 1st of the month following the date of hire.
• 401k with company match.
• Paid vacation, holidays, and sick time.