Branch Sales Manager

Advance America - Gallatin, TN

Full-time - Mid Level

Gallatin, TN

501-1,000 employees

Credit Intermediation and Related Activities

About the position

The Branch Sales Manager (BSM) is responsible for the effective operation and growth of the branch, ensuring that team members are trained in all procedures, policies, products, and programs. This performance-based role focuses on increasing overall performance, productivity, and profitability while promoting employee engagement and job satisfaction through coaching and development.

Responsibilities

• Communicate the Company's vision and strategies to all team members.
• Establish and communicate division goals and objectives.
• Manage financial goals and use analytics to improve financial position.
• Review operational standing of the branch to identify areas for increased profit margin.
• Provide training and guidance in operations and sales leadership.
• Ensure compliance with federal, state, and local laws and company policies.
• Delegate tasks and responsibilities to appropriate team members.
• Conduct competitive market analysis and develop strategies to increase market share.
• Recognize, train, and develop skills of branch team members.
• Build strong relationships with current and prospective customers.
• Monitor and measure customer satisfaction.
• Lead case management for delinquent accounts.
• Collaborate with Division Director to build a strong branch.

Requirements

• High School Diploma or equivalent required; some college preferred.
• Two years of prior management experience preferred.
• Working knowledge of P&L, sales, collections, and cost controlling measures.
• Management experience with exemplary results in solving customer and operational issues.
• Ability to coach and develop others.
• Strong working knowledge of Microsoft Word and Excel.

Nice-to-haves

• Bi-Lingual Spanish is a plus!

Benefits

• Competitive Wages
• Health/Life Benefits
• 401(k) Savings Plan with Company Match
• 3 Weeks of Paid Parental Leave
• 11 Company Paid Holidays
• Paid Time Off including Volunteer Time
• Vacation Carryover
• Tuition Reimbursement
• Work-Life Balance
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program