Quasar Corporation Ltd - Palo Alto, CA

posted 5 days ago

Full-time - Mid Level
Palo Alto, CA
Food Services and Drinking Places

About the position

Wealthfront is seeking a Brokerage Operations Specialist to manage daily brokerage operations with a focus on enhancing client communications during significant life events. This role is integral to the Brokerage Operations division, which collaborates closely with Client Services and other departments to streamline processes and improve client experiences through automation. The position offers a dynamic work environment where employees can engage across various areas of brokerage operations and contribute to process improvements.

Responsibilities

  • Own the client communication experience from beginning to end when clients reach out about life events.
  • Complete daily brokerage operations exception reports including unreconciled activity, margin, corporate actions, etc.
  • Conduct quality control reviews and regulatory document delivery reconciliation.
  • Perform cashiering duties including verification of incoming wires, checks, ACHs and process withdrawal requests.
  • Provide ongoing account maintenance and review of new and existing account activity for risk mitigation related to AML.
  • Collaborate cross-functionally with other teams at the company, specifically creating strong relationships with engineers.

Requirements

  • Minimum of 2 years brokerage industry experience preferably in a back office role.
  • Securities regulatory knowledge and strong understanding of account transfers, corporate actions/dividends, and trading.
  • Understanding of AML and risk mitigation rules.
  • Strong organizational skills.
  • Customer-centric business philosophy and collaborative mindset.
  • Ability to communicate cross-functionally.
  • Appreciation and understanding of applying technology and software to business processes.
  • Desire to improve processes to increase team efficiency and productivity.
  • Strong work ethic and hands-on approach.
  • Ability to quickly learn proprietary web-based account services applications.
  • Appreciation for compliance and adherence to government regulations.
  • Bachelor's degree in finance, economics, or related field or requisite related work experience.
  • FINRA Series 7 required (or ability to obtain in 90 days).

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Parental leave
  • Vision insurance
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