Business Analyst Lead

About the position

Accountable for the quality of the completed business analyst deliverables within the PMO team. This person will be responsible for resource assignment of business analysts within the assigned portfolio as needed. The role will mentor other business analysts as needed and will lead the way in exemplary completion of quality deliverables and leadership capability. This role will also lead the requirements management processes as assigned including facilitating and documenting requirements, defining and documenting current/future state workflows and completing a gap analysis. Preference for candidates with Healthcare Business Analyst experience. Telehealth experience is a plus. This is a hybrid position. There will be travel around the Charlotte Market and occasional travel to the Winston-Salem and Wilmington markets. Infrequent overnight travel.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, team member engagement, and community involvement.
• Leverage diversity and inclusion in support of quality care.
• Foster a safe patient environment driven by the principles of 'First Do No Harm'.

Requirements

• High School or GED, required
• 4 Year / Bachelor's Degree, preferred
• 8 years overall IT experience
• Minimum 7 years Business Analyst experience
• Minimum 3 years following a structured methodology
• Minimum 1 year Business Analyst Senior experience
• Minimum 1 year exposure to governance, required
• Healthcare experience preferred
• Telehealth program/product experience a plus

Nice-to-haves

• Certified Business Analysis Professional (CBAP) or Certified Competency in Business Analysis (CCBA), preferred