Business Analyst - Tech Writer

$72,114 - $112,694/Yr

Capgemini - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Business Analyst - Tech Writer role at Capgemini involves supporting technical writing and content development for the client ServiceNow program. The position focuses on enhancing user interaction with technical materials and distributing this content effectively across the organization using tools like Confluence and SharePoint.

Responsibilities

• Support a Senior Business Analyst in reviewing and building user-friendly content.
• Distribute information across the client organization through Confluence, SharePoint, and web communications.
• Ensure technical materials are easy to interact with and presented in a user-friendly manner.

Requirements

• Hands-on experience with Confluence and SharePoint development.
• Experience in training development.
• UI/UX experience on SharePoint, Confluence, and JIRA.
• Bachelor's degree in a relevant field.

Nice-to-haves

• Experience supporting a ServiceNow program.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Retirement benefits