NICEposted about 1 month ago
Full-time • Mid Level
Hoboken, NJ

About the position

We are seeking a highly analytical and detail-oriented Business Analyst to join our Business Finance team. As a Business Analyst, you will play a critical role in analyzing financial and operational data, delivering insights that drive strategic decision-making, and supporting the financial management of cloud services. You will collaborate closely with cross-functional teams including finance, product management, and operations to enhance business performance and ensure financial goals are met.

Responsibilities

  • Performing in-depth financial analysis to support the business finance team in understanding cloud revenue streams, cost structures, and profit margins.
  • Generating and interpreting financial reports, dashboards, and key performance indicators (KPIs) related to cloud services.
  • Assisting in the preparation of monthly, quarterly, and annual financial forecasts and budgets, ensuring alignment with cloud business objectives.
  • Analyzing and track cloud infrastructure costs, including public platform, Software licenses, hosting expenses, and third-party service fees.
  • Providing recommendations for cost optimization strategies based on usage trends, market conditions, and business goals.
  • Working with cloud operations teams to ensure cost-efficient provisioning and utilization of cloud resources.
  • Collaborating with business units to create business cases for new cloud initiatives and investment opportunities.
  • Conducting cost-benefit analysis and risk assessments to determine financial feasibility and alignment with strategic goals.
  • Extracting, cleaning, and analyzing financial and operational data from internal systems (e.g., ERP, CRM) and cloud platforms to identify trends, variances, and opportunities for improvement.
  • Using advanced data analytics tools (e.g., Excel, SQL, BI tools) to present actionable insights to stakeholders.
  • Working closely with cloud product, engineering, and operations teams to provide financial insights that support decision-making.
  • Presenting findings and recommendations to senior leadership in a clear and concise manner, tailoring information to the audience's needs.
  • Ensuring compliance with internal financial policies, industry standards, and regulatory requirements.
  • Assisting in the identification and mitigation of financial risks related to cloud services and infrastructure investments.

Requirements

  • Bachelor’s degree in finance, Business Administration, Economics, or related field.
  • 4+ years of experience in a business analyst role, ideally within a cloud or technology company.
  • Strong understanding of cloud computing, cloud financial management (e.g., AWS, Azure, Google Cloud), and cost optimization techniques.
  • Experience working with financial models, cost analysis, and business forecasting.
  • Proficiency in Excel (advanced functions, pivot tables, macros) and experience with data analysis tools (e.g., SQL, Tableau, Power BI).
  • Familiarity with cloud financial management tools (e.g., CloudHealth, CloudCheckr, AWS Cost Explorer) is preferred.
  • Knowledge of ERP systems (e.g., SAP, Oracle) and CRM tools (e.g., Salesforce).
  • Strong analytical skills with the ability to interpret complex data and present actionable insights.
  • Ability to synthesize large volumes of data into concise reports for non-financial stakeholders.
  • Excellent written and verbal communication skills with the ability to explain complex financial concepts to both technical and non-technical stakeholders.
  • Experience in preparing and delivering presentations to senior management.
  • Ability to think critically, assess risk, and propose solutions in a fast-paced, dynamic environment.

Nice-to-haves

  • MBA or relevant certifications (e.g., CFA, CBAP) is a plus.
  • Experience in a SaaS (Software as a Service) or PaaS (Platform as a Service) business environment is a plus.
  • Knowledge of cloud pricing models (e.g., pay-as-you-go, reserved instances, spot instances) is a plus.
  • Familiarity with financial modeling and forecasting techniques specific to cloud businesses is a plus.

Benefits

  • Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment.
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
  • NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work.

Job Keywords

Hard Skills
  • Oracle CRM
  • Platform As A Service
  • Salesforce
  • SAP CRM
  • SQL
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