Business Analyst

About the position

We are seeking Business Analyst (BA) with a minimum of 7-10 years of business analysis experience. The BA is responsible for gathering and maintaining the integrity of the requirements throughout the project or program lifecycle. The primary role of the BA is to gather business, report and data requirements, maintain relationships with the business, and drive standard business processes across the IT projects. The BA should understand business priorities and the relative importance of their projects. This analyst can identify multiple approaches to problem solving and recommend the best solution. A BA must conduct thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes, develop use cases/stories, and manage requirement changes. Furthermore, a BA must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams.

Responsibilities

• Utilizing key stakeholders and other available resources research, facilitate discussions, analyze and evaluate options and provide recommendations to the Project Manager.
• Conducts business needs and functional/non-functional requirements elicitation and complete functional requirements documentation through the full sign off process for project documentation.
• Builds a thorough understanding of the business's processes, requirements, and the systems they leverage to run their business.
• Develops a deep understanding of the IT solutions/products for the business areas they support.
• Documents procedure and policy changes from current state model showing future state impacts of the changes and manage through the full sign off process.
• Decompose high-level business and user requirements into functional requirements.
• Define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
• Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate.
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Participate in requirements prioritization.
• Oversee requirements tractability across project lifecycles.
• Collaborate with Quality Control, Project Managers, Technical Leads and Business Leads to ensure Business acceptance.
• Support/perform Quality Testing on Projects when needed.

Requirements

• Minimum of 7-10 years of previous experience as a Business Analyst (including requirements development, RFP/RFI, software section, report requirements, data analysis, business process documentation)
• Minimum of 7-10 years of experience support 3rd party solutions
• Demonstrates strong analytical acumen including thorough understanding of how to interpret customer business needs, model business functions, and translate them into application and operational requirements.
• Strong collaboration, relationship building, multi-tasking and organization skills.
• Strong oral and written communication skills, taking a lead role in coordinating efforts.
• Demonstrates proven ability to prioritize team tasks and drive other project team business analysts toward successful project completion.
• Excellent research and analytical skills.
• The ability to turn complex concepts into simple language.
• Finding patterns and trends in the analyzed data.
• Demonstrates thorough knowledge of the professional services industry and trends.
• Proficient skills in Microsoft standard desktop applications including Word, Excel, PowerPoint, Visio, Teams.
• Ability to work in a rapidly changing environment, and interact daily with all levels of staff, including Project Managers, system developers, engineers and Operations team members.

Nice-to-haves

• Experience with Agresso/Financial Systems
• Experience with ITSM/ServiceNow
• Experience with Workday/HRIS Solutions
• Experience with Salesforce/CRM

Benefits

• Healthcare plans
• Flexible spending and savings accounts
• Life, AD&D, and disability coverages
• 401(k) retirement plan with discretionary contribution
• Paid time off including vacation, personal days, sick time, federal holidays, floating holiday, and parental leave