Business Development Analyst

About the position

The position involves acting as a liaison between internal and external stakeholders while overseeing the configuration, governance, and management of the Computerized Maintenance Management System (CMMS). Responsibilities include ongoing user support, writing and delivering reports, tracking and resolving configuration issues, and managing data additions, user access, training, and support in customer systems. Additionally, the role requires designing and providing detailed asset reports for cost center managers, establishing data standards, overseeing CMMS change control, and leading data quality management efforts. The position also supports various reporting activities and continuous improvement initiatives while maintaining compliance in health and safety, security, and operational aspects of daily activities.

Responsibilities

• Act as a liaison between internal and external stakeholders overseeing the configuration, governance, and management of the CMMS system.
• Provide ongoing user support.
• Write, run, and deliver reports to support across the account.
• Track and resolve configuration issues.
• Manage data additions, user access, training, and support in customer systems.
• Design and provide detailed asset reports for cost center managers, including analytical assets, classification, and cost of support.
• Establish and implement data standards that support customer and PerkinElmer program requirements.
• Oversee CMMS Change Control including asset attribute updates and schedule revisions.
• Lead data quality management efforts around inventory accuracy, work order quality, and preventative maintenance schedule quality.
• Support and advise on data improvement opportunities.
• Lead for all CMMS reporting.
• Support all data standardization activities.
• Support all Client CPI/KPI Reporting for the department.
• Support quarterly project level reporting.
• Support bi-annual executive level reporting.
• Support/Lead continuous improvement initiatives/projects.
• Maintain training and compliance in areas of health and safety, security, environmental, and operational aspects of daily activities.

Requirements

• Bachelor's degree in Finance, Data Analytics, or related field of study.
• Three or more years of administrative and customer service experience.
• Knowledge of EAM and SAP data systems is a plus.
• Experience in merging complex data sets, reporting, analytics, data comparison, SQL report writing, and strong Excel skills.
• Ability to work both independently and in a team environment.
• Effective written and verbal communication skills.
• Strong multi-tasking and organizational skills.