Business Development Representative, MultiPro Property Solutions

About the position

As a Business Development Representative, you'll be the driving force behind MultiPro's growth, connecting with new clients, expanding services, and ensuring a seamless experience. This role is all about impact-identifying opportunities, building relationships, and collaborating across teams to deliver exceptional service. If you're a self-starter with a passion for sales and customer success, this is the role for you.

Responsibilities

• Drive revenue growth by securing new clients through cold calling, referrals, and cross-selling.
• Expand services with existing clients by understanding their needs and offering tailored solutions.
• Build trusted relationships with property managers and key decision-makers.
• Promote and educate property staff on new service offerings and capabilities for MultiPro and Valet Living.
• Partner with internal teams to ensure seamless client onboarding and service execution.
• Develop proposals, manage bids, coordinate project handoffs, and support the adoption of Annual Price Agreements.
• Partner with the operations team to establish clear job scope and service protocols, ensuring smooth new community launches.
• Manage and resolve any client issues or complaints.
• Represent MultiPro at industry events and trade shows.
• Travel within your assigned territory (up to 75% of the workweek).

Requirements

• 2+ years of outside sales experience, preferably in the services industry (B2B transactional sales experience preferred).
• Strong track record of securing new clients through cold calling, cross-selling, and referrals.
• Excellent customer service and interpersonal skills to connect with diverse clients.
• Strong ability to assess market data and client needs to drive sales strategies.
• Ability to manage a pipeline and drive results using CRM tools.
• Advanced negotiation skills with the ability to motivate and close deals.
• Ability to prioritize, multi-task, and manage time effectively in a fast-paced environment.
• Excellent communication, negotiation, analytical and time-management skills.
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and Salesforce, with the ability to quickly learn new platforms.
• High level of professionalism, accountability, and ethical decision-making.
• Ability to build rapport, collaborate with others and work with cross-functional teams within the organization.
• Thrives in dynamic environments with changing priorities and competing demands.
• Exceptional work ethic, integrity, and accountability.
• High school diploma or GED equivalent required, AA degree or higher preferred.
• Valid driver license and good driving record.

Benefits

• Health Benefits: Medical, dental, and vision coverage for you and your family, including a Healthcare Savings Account (HSA) with employer contributions and Flexible Spending Accounts for healthcare and dependent care.
• Financial Security: 401k Savings Plan with company match, comprehensive insurance options including disability, life, AD&D, and business travel.
• Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease. Plus, take advantage of 10 company-provided holidays!
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center.
• Additional Benefits: Referral bonuses, pet insurance, associate assistance programs, relief fund, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.