Business Insights Analyst

About the position

This is a hybrid role based out of Malvern, PA (3 days in office). The Business Insights Analyst plays a critical role within the Business Insights team. This role is focused on leveraging data and business knowledge to uncover actionable insights, supporting key stakeholders in making informed decisions. The Business Insights Analyst will work closely with various departments (including Revenue Management, Marketing, Operations, Investments and others) to understand their needs, analyze data, and deliver insights that drive business performance and strategic initiatives. CubeSmart is a publicly traded real estate investment trust (REIT) focused on the development, acquisition, disposition, and management of self-storage facilities. CubeSmart is headquartered in Malvern, PA, a suburb of Philadelphia, and is one of the largest self-storage owners and operators in the United States, with more than 1500 locations nationwide. Over the past five years, CubeSmart has grown significantly, acquiring approximately $1.5 billion in assets. Our growth is possible because of our 3,000 teammates across the country who work together to grow the company, serve our Customers, and deliver results through a culture of open communication and collaboration. We are excited to have you join our team and grow with us!

Responsibilities

• Use advanced analytical techniques to analyze data from various sources, identifying trends, patterns, and insights that support business objectives.
• Conduct in-depth analyses of business operations, customer behaviors, and market trends to provide actionable insights.
• Partner with internal stakeholders to understand their business challenges and data needs, delivering tailored insights and recommendations.
• Act as a trusted advisor, providing guidance on how to leverage data and insights to achieve business goals.
• Present findings and insights in a clear, concise, and compelling manner, using visualizations and storytelling to engage stakeholders.
• Develop and maintain a deep understanding of the business, its operations, and the competitive landscape to provide contextually relevant insights.
• Collaborate with the Director of Business Insights to align analytical efforts with organizational priorities and strategy.
• Support strategic initiatives by providing data-driven insights that inform decision-making processes.
• Utilize predictive modeling, hypothesis testing, and other advanced analytics techniques to forecast business outcomes and identify opportunities for optimization.
• Design and conduct controlled experiments to test business hypotheses and measure the impact of changes.
• Continuously seek to improve analytical methods and processes, staying up-to-date with the latest industry trends and technologies.
• Prototype interactive dashboards, reports, and visualizations that provide insights into key business metrics.
• Ensure data accuracy and integrity in all reporting and analysis efforts.
• Collaborate with the BI team to establish and maintain company standards for business intelligence and data visualization.
• Promote a culture of data-driven decision-making and continuous improvement within the organization.
• Identify and implement best practices in data analysis, reporting, and visualization.
• Seek opportunities to innovate and improve the way insights are generated and delivered, enhancing the overall impact of the BI function.

Requirements

• Bachelor's degree in Business, Statistics, Economics, or a related field.
• Proven experience in data analysis, business intelligence, or a related field.
• Strong understanding of statistical methods, data science techniques, and advanced analytics.
• Proficiency in data analysis tools and software (e.g., SQL, Python, Databricks).
• Experience with BI tools (e.g., Tableau, QlikSense) for reporting and visualization.
• Excellent problem-solving skills and a strategic mindset.
• Strong communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.