Navy Federal Credit Union - Pensacola, FL

posted 4 days ago

Full-time - Entry Level
Pensacola, FL
Credit Intermediation and Related Activities

About the position

The Business Intelligence Analyst (Fraud) at Navy Federal Credit Union is responsible for supporting business decisions through quantitative and qualitative data analysis. This role involves analyzing business problems, developing reports and dashboards, and communicating insights to leadership. The analyst will work with various business intelligence tools to provide actionable insights and support operational improvements.

Responsibilities

  • Follow standard procedures to create and/or update moderately complex reports and dashboards
  • Identify and analyze trends or patterns and prepare ongoing reports and data visualizations to support business decisions
  • Contribute to reports that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems
  • Communicate findings and insights to peers and mid-level management
  • Create specifications for reports and analysis based on business needs and required or available data elements
  • Collaborate with team members and participate in team projects and initiatives

Requirements

  • 2-5 years of experience in data analysis and reporting
  • Basic understanding of business and operating environment
  • Effective skill using business intelligence applications and/or cloud services
  • Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
  • Knowledge of data integration, cleaning and validation techniques
  • Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
  • Working knowledge of various data structures and the ability to manipulate data within visualization tools
  • Research skills
  • Interpersonal skills
  • Bachelor's Degree in Business Administration, Statistics, or related field

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Hybrid workplace flexibility
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