Business Intelligence Analyst, Medical Development Services and Analytics

$46,200 - $65,000/Yr

Johns Hopkins - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

Educational Services

About the position

The Business Intelligence Analyst position at Johns Hopkins University is a critical role within the Medical Development Services and Analytics (MDSA) team, which operates under the Fund for Johns Hopkins Medicine (FJHM). This team is dedicated to supporting the philanthropic efforts of Johns Hopkins Medicine by providing data analytics and insights that drive decision-making and enhance fundraising initiatives across various clinical departments and hospitals. The Analyst will be responsible for transforming raw data into actionable information, thereby supporting the strategic goals of the organization. This position requires a strong analytical mindset, as the Analyst will engage in the development of reports and dashboards that focus on medical philanthropy operational support and compliance with HIPAA regulations. In this role, the Analyst will work closely with FJHM leadership to ensure that data delivery and analysis meet the needs of the organization. The responsibilities include maintaining and validating data sources, conducting data integrity analysis, and resolving any defects in development systems. The Analyst will also be tasked with acquiring medicine-specific constituent data and creating reports from Johns Hopkins' enterprise databases. This position is essential for supporting performance measures, ongoing measurement, data collection, reporting, and information dissemination, all of which are vital for the success of fundraising efforts. The Analyst will operate under the supervision of a Data Trust Analytic Team Leader or other appropriate leadership, ensuring that the use of business intelligence applications enhances clinical and business decision-making capabilities. The role requires the ability to make informed decisions using available resources to achieve positive outcomes for patients, visitors, students, and staff while balancing sound business practices. The Analyst will also be expected to communicate effectively with management regarding urgent situations and software issues that may impact workflow.

Responsibilities

• Responsible for data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination.
• Supports the strategic design and maintenance of business intelligence applications.
• Identifies, researches, and resolves technical problems.
• Ensures that the use of business intelligence applications enhances clinical & business decision making capabilities.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, students, and staff in balance with sound business practice.
• Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system's problems.
• Responds to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action and information appropriate management.
• Communications decisions to appropriate management.
• Report and follow-up on software problems resulting in delay in workflow.
• Prepares incident/occurrence reports as necessary.
• Prioritizes daily tasks and assignments appropriately.
• Completes mandatory Epic and/or other software or analytic tool training as required.

Requirements

• Bachelor's degree.
• Two years related experience.
• Epic Data Warehouse internal certification required within 6 months for positions working with patient related data.

Nice-to-haves

• Knowledge of project and information management.
• Basic knowledge of medical terminology for positions working with patient-related data.
• Knowledge of business intelligence technique & tools for the acquisition and transformation of raw data into meaningful and useful information for business and analysis purposes.
• Demonstrates analytic, planning, and organizational skills needed to manage multiple projects or responsibilities.
• Ability to exercise sound judgement in handling sensitive and confidential information and situations.
• Strong oral and written communication skills necessary to interact with diverse groups of people, exchange information, and produce written correspondence.
• Requires advanced degree of problem solving in a fast paced, high dynamic and complex environment.
• Awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
• Knowledge of and ability to use multiple information systems and software.
• Expert proficiency with word processing, spreadsheet software, database structures, and the internet.
• Advanced computer skills and the ability to operate audiovisual, general, and office equipment.