Business Intelligence Analyst

Total Quality Logistics - Cincinnati, OH

Full-time - Mid Level

Remote - Cincinnati, OH

Support Activities for Transportation

About the position

As a Business Intelligence Analyst at Total Quality Logistics (TQL), you will play a crucial role in building scalable reports, visualizations, and models that uncover insights and drive business decisions. Your primary responsibility will be to collaborate with various departments to address large-scale operational questions, utilizing an analytical mindset to help the business make informed decisions. You will be tasked with identifying and resolving issues with existing reports while also discovering future solutions using industry-leading technologies. This position offers a unique opportunity to work with the latest emerging technologies and contribute to a company that has a strong history of investing in its people and technology. In this role, you will consult with end users across multiple departments to understand their reporting needs and challenges. You will perform exploratory data analysis and apply statistical methods to identify trends, patterns, and correlations within the data. Taking ownership of reporting and analytic solutions from inception to completion is essential, as you will provide follow-up communication and deliverables until all requirements are met. Delivering results with accuracy and urgency on multiple projects while providing quality customer service to a diverse group of internal customers will be key to your success in this position. TQL offers competitive compensation, a comprehensive benefits package, and opportunities for advancement with aggressive and structured career paths. You will have access to health, dental, and vision coverage that best fits your needs, including a plan that requires $0 out of your paycheck, along with a 401(k) plan with company matching. Flexible work hours and work-from-home options are also available, along with reimbursement for continuous education and technical training. Join a company that has been recognized as one of the Best Places to Work in IT by Computerworld from 2019 to 2024.

Responsibilities

• Consult with end users across multiple departments to understand reporting needs and challenges.
• Perform exploratory data analysis and apply statistical methods to identify trends, patterns, and correlations within the data.
• Take ownership of reporting and analytic solutions from inception to completion, providing follow-up communication and deliverables until requirements are met.
• Deliver results with accuracy and urgency on multiple projects.
• Provide quality customer service to a diverse group of internal customers.

Requirements

• Bachelor's degree in Analytics, Computer Science, Economics, Statistics or related field.
• 3-5 years of professional IT experience (internships/co-ops qualify).
• Basic knowledge of a programming language commonly used in data analysis, such as Python or R.
• Exceptional aptitude for applied mathematics, statistics, and computer programming.
• Experience with SQL Server Management Studio (SSMS) or other Relational Database Management Systems (RDBMS) like MySQL, Oracle, or PostgreSQL.
• Exposure to data modeling with Star and Snowflake schemas.
• Familiarity with database concepts such as Normalization, Entity Relationship Diagrams, and Row Level Security (RLS).
• Strong verbal and written communication skills.
• Exposure to data visualization concepts and techniques.

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Vision insurance