Business Intelligence Analyst

About the position

Southern New Hampshire University is seeking a Business Intelligence Analyst to join our team. This role reports to the Director of Business Analytics and is focused on developing business and operational metrics, reporting, and analysis to support student-facing departments. The position is fully remote for candidates residing in approved states, and the successful candidate will collaborate with analytics team members and internal business clients to provide relevant insights that enhance student success.

Responsibilities

• Gather and analyze data from multiple databases and other sources to perform single-variate analyses regarding business and operational trends.
• Present qualitative and quantitative analyses to partners, including recommendations.
• Use story-telling skills to deliver insights that are clear.
• Work with partners to interpret analysis results with a focus on relevant next steps.
• Develop and/or maintain reports to support analytics.
• Advise and assist partners in determining appropriate analytical methodologies to address business questions/problems/goals.
• Provide consultation, training, and technical assistance to internal clients.
• Design and help implement process improvement projects.
• Other responsibilities as assigned.

Requirements

• Six+ years experience working in a data-driven business environment.
• Bachelor's degree in business, mathematics, data analytics, or related field.
• Highly proficient using Microsoft Excel.
• Experience in report building and working directly with partners from initial request through deployment.

Nice-to-haves

• Master's degree.
• 1+ years of higher education industry/sector experience.
• Experience with Power BI and Data Analysis Expressions (DAX).
• Experience working in an environment that follows security and compliance standards.
• Knowledge of higher education financial aid policies and regulations.

Benefits

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources