Business Intelligence Analyst

$70,000 - $80,000/Yr

University of Virginia - Charlottesville, VA

posted 5 months ago

Full-time - Entry Level
Remote - Charlottesville, VA
Educational Services

About the position

The Business Intelligence Analyst position at the University of Virginia's Institutional Research and Analytics (IRA) unit is a pivotal role that supports the university's mission through data-driven decision-making. This position is responsible for managing the business intelligence development lifecycle, which includes evaluating end-user business problems, defining system objectives, and delivering finished products that meet the needs of various stakeholders. The BI Analyst will utilize the Qlik-based University Business Intelligence (UBI) platform to create effective reporting and analytics solutions that facilitate operational planning, decision-making, and compliance activities across the university. In this role, the BI Analyst will articulate and synthesize user requirements, document specifications for reporting developers, and serve as a liaison between clients and developers. The analyst will also ensure thorough testing and data validation throughout the project lifecycle, engaging with end-users and subject matter experts as necessary. Additionally, the BI Analyst will develop a deep understanding of university datasets and structures, applying this knowledge to create tailored solutions that enhance user experience and data governance. The position also involves user engagement and support, where the BI Analyst will advocate for UBI users, promote data fluency, and assist in training end-users through workshops and individual coaching sessions. The successful candidate will be a creative problem solver, capable of managing multiple projects simultaneously while collaborating effectively with team members and stakeholders. Continuous improvement is a key focus, as the analyst will work to enhance development processes and reporting solutions within IRA.

Responsibilities

  • Manage the business intelligence development lifecycle from evaluation of end-user business problems to delivery of finished products.
  • Articulate and synthesize user business problems and requirements within the scope of the University's systems and processes.
  • Formulate and define systems scope and objectives, creating clear user stories and documenting specifications for reporting developers.
  • Serve as a liaison and communication channel between clients/end-users and reporting developers.
  • Follow established standards for thorough testing, data validation, and user acceptance throughout the project lifecycle.
  • Collaborate with training developers to ensure end-users have the necessary tools and instructions for new or enhanced reporting solutions.
  • Develop and apply expert knowledge of University datasets and structures, data modeling, and software architecture to create user-focused solutions.
  • Create and maintain documentation supporting the ongoing development and use of UBI solutions and other analytical tools.
  • Prototype usable and informative reports, analytics, and dashboards using design and reporting best practices.
  • Pursue continuous improvement activities to enhance development processes and reporting solutions.

Requirements

  • Bachelor's degree in a relevant field.
  • At least three (3) years of relevant experience in requirements-gathering, data analysis, reporting, and visualization.
  • Strong analytical skills and excellent problem-solving abilities.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and collaborate with team members.

Nice-to-haves

  • Experience with Qlik (QlikView, Qlik Sense) tools or other business intelligence software (e.g., Power BI, Excel, Tableau).
  • Experience in Higher Education and knowledge of UVA systems (e.g., UBI, SIS, Workday) is a plus.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • 401k retirement savings plan
  • Paid holidays and vacation time
  • Professional development opportunities
  • Flexible scheduling options
  • Tuition reimbursement for further education
  • Employee discount programs
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