About the position
How often have you had an opportunity to be a member of a team that is tasked with solving customer needs through disruptive and innovative technology? Everyone on the team needs to be entrepreneurial, wear many hats and work in a fast-paced, ambiguous, and highly collaborative environment that's more startup than big company. If this sounds intriguing, then we'd like to talk to you about a role on the Amazon Defect Elimination Analytics team. This team drives Amazon towards a defect-free customer experience by building technology that rapidly identifies defects, associates them with the information required to resolve the root cause, and prioritizes the multitude of improvement opportunities based on business and customer needs. To continue expanding our defect elimination program, we seek a passionate, results-oriented, Business Intelligence Engineer (BIE). The Business Intelligence Engineer will partner with Software Developers, Data Engineers, Research Scientists, Program & Product Managers to provide insights on customer feedback, create key performance indicators for our products, and assist in feature engineering and model development. The ideal candidate has strong business judgment, organization skills, backbone, experience measuring product performance, and collaborates well with product owners to answer key questions. The operating environment is fast paced and dynamic, however has a strong team spirited and welcoming culture. To thrive, you must be detail oriented, enthusiastic and flexible, in return you will gain tremendous experience with the latest in big data technologies as well as exposure to statistical and Natural Language modeling through collaboration with scientist on global issue detection models and development.
Responsibilities
- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc.
- Partner with operations/business teams/economist/ML teams to consult, develop and implement KPI's, automated reporting/process solutions and data infrastructure improvements to meet business needs.
- Develop the end-to-end automation of pipelines for applications and ML models.
- Apply analytic skill to extract meaningful insights and learnings from large and complicated data sets.
- Serve as liaison with Business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.
Requirements
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience writing complex SQL queries
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Bachelor's Degree
Nice-to-haves
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
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