Business Manager / Chief of Staff - C14 - TAMPA

$141,440 - $212,160/Yr

Citigroup - Tampa, FL

Full-time - Mid Level

Tampa, FL

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Business Manager will be part of the Tech COO Business Management team at Citi, providing chief of staff support to the Technology Controls organization and senior leadership. This role involves driving critical initiatives for the Technology Controls team and managing day-to-day operational activities, requiring excellent communication skills, strategic prioritization, and the ability to work in a fast-paced environment.

Responsibilities

• Lead the Technology Controls office in managing tasks associated with the planning, directing, coordinating, and delivering of day-to-day activities, including monitoring and driving risk and control objectives.
• Partner directly with various players across Business Execution groups, analyze data, and evaluate multiple sources to develop recommendations on high-priority strategic initiatives.
• Formulate and shepherd initiatives and programs from conception to completion.
• Drive content creation and strategy for presentations on key projects, including effective monitoring and communication of progress.
• Execute on timely and high-quality delivery of commitments such as strategic offsites, materials for management and org-wide committees, regulatory engagements, and consent order deliverables.
• Support logistics planning and execution of high-profile events (e.g., All Hands/Town Halls, strategy sessions).
• Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and compliance with applicable laws, rules, and regulations.

Requirements

• 10+ years experience in global and complex settings with multiple stakeholders.
• Prior work experience in business management, chief of staff, strategy consulting or similar roles.
• Ability to work in a team of diverse skills.
• Extremely organized, motivated, and a self-starter.
• Ability to work well under pressure while being enthusiastic, hard-working, and positive.
• Desire to improve processes.
• Advanced working knowledge of supporting senior leaders and flexing to their working style.
• Excellent oral and written communication skills and ability to facilitate discussions.
• Ability to quickly grasp and master new concepts and related product/functional knowledge.
• Team player with strong relationship management skills.
• Willingness to ask questions, challenge the process, and seek out answers.
• Excellent analytical and problem-solving skills.

Nice-to-haves

• Master's degree preferred.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays