Business Manager, Data Center Engineering

About the position

Amazon is looking for a Business Manager to join the AWS Data Center Engineering Products and Services (DCE-PS) team. DCE-PS is responsible for partnering with capacity planning, business development, service teams, and others to deeply assess customer requirements, and develop a generational data center design that meets customer needs. In developing the generational data center design, DCE-PS leads product development activities across (1) Mechanical; (2) Controls; (3) Physical Security Devices; and (4) Electrical. DCE-PS is responsible for determining where and how the products and features will be integrated into our facility offerings for customers, which involves making key trade-offs with respect to innovation, cost, and customer trust. We obsess over customers by developing the most advanced engineering solutions that result in world class uptime, while continuously reducing costs for our customers. Amazon offers a fast paced, fun, and exciting work environment. We continue to grow at exponential rates and are looking for individuals that can support our speed to market, enjoy a challenge, and have a desire for professional growth and continuous learning experiences.

Responsibilities

• Establish 2-3-year strategic initiatives for DCE-Products and Services team, as well as associated tactical goals for execution in the current year.
• Implement monthly tracking mechanisms to monitor and report on status of delivery for the subject goals, and ensure clear reporting on the most critical goals to senior leadership.
• Own quarterly updates to the DCE Headcount Accounting Mechanism to capture the full-scope of resourcing supply and demand, and ensure parity between supply and demand.
• Develop global hiring targets, which incorporate expected attrition and pending starts, and analysis of actual hiring activity against these targets on a monthly basis.
• Facilitate leadership's active management of hiring against performance goals, and produce associated weekly and monthly hiring reports.
• Develop quarterly analyses, reporting, and recommendations on productivity, which includes analyses of inputs/metrics that influence productivity, performance against such inputs/metrics, and recommendations to ensure productivity goals are met.
• Administer mechanisms to ensure staff meet expectations relative to appropriate expense transactions and remediation of software risks.
• Develop analyses, recommendations, and related mechanisms to assess employee experience, and drive actions to continuously raise the bar for a positive experience.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice-to-haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• life_insurance
• disability_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• employee_stock_purchase_plan
• professional_development