Business Office Manager

$50,000 - $60,000/Yr

SIMPLY PAK LLC - Miami, FL

Full-time - Entry Level

Miami, FL

About the position

The Office Manager at Simply Pak LLC plays a crucial role in ensuring the smooth operation of daily activities within the company. This position involves managing customer inquiries, coordinating deliveries, and maintaining effective communication with both customers and coworkers. The ideal candidate will be fluent in both English and Spanish, possess strong organizational skills, and have a background in customer service.

Responsibilities

• Answer all incoming concerns/needs from all customers
• Handle transportation/routing on delivery questions
• Provide customers with invoice copies
• Maintain call list
• Monitor orders before the cut-off
• Communicate regularly with coworkers and customers

Requirements

• Fluency in English and Spanish
• Prior customer service experience is a plus
• Strong interpersonal, verbal and written communication skills
• Ability to build and maintain positive relationships
• General computer knowledge including Word and Excel

Benefits

• Paid training
• Paid time off