Business Operations & Analytics Manager

$122,000 - $150,000/Yr

Boundless Immigration - Seattle, WA

Full-time - Mid Level

Seattle, WA

251-500 employees

Professional, Scientific, and Technical Services

About the position

The Business Operations & Analytics Manager at Boundless Immigration will lead the analytical efforts to support the company's growth goals. This role focuses on delivering insights that drive Marketing and Sales Qualified Leads for the B2C business, partnering with key stakeholders across Marketing, Sales, and Product teams. The position requires a strong leader who can develop KPIs, improve unit economics, and manage dashboards to inform decision-making, all while thriving in a fast-paced environment.

Responsibilities

• Lead the development of standard KPIs to support effectiveness and optimization for Marketing, Sales, and Product teams.
• Drive the improvement of unit economics (Conversion Rate, LTV, CAC & ROI) through developing business cases and executing high-impact initiatives.
• Deliver analysis and commentary on the impact of marketing efforts on sales and lead generation.
• Establish and manage executive and operational dashboards/reporting to inform decision-making.
• Conduct campaign analysis, program optimization, customer segmentation, ROI analysis, product A/B testing, and predictive modeling.

Requirements

• 5+ years of work experience in a finance, strategy, or analytics role.
• Self-starter with high energy level who is flexible and adaptable to change.
• Ability and willingness to stretch between rolling up sleeves when needed and driving bigger strategic initiatives.
• Excellent written and verbal communication skills and effective cross-functional collaborator.
• Comfortable working with very large data sets and ensuring data quality.
• High attention to detail.
• Experience in analyzing and deriving actionable insights using a variety of data sets (conversion/funnel metrics, event tracking, marketing attribution) preferred.
• Expertise with at least two of the standard analysis tools: Excel, SQL, R, Python, Tableau, Sigma, etc.

Benefits

• 401(k) matching
• AD&D insurance
• Commuter assistance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Pet insurance discounts
• Cell phone plan discounts