Business Partner - Sales Support Specialist

ABB • New Berlin, WI

297d

About The Position

The Business Partner - Sales Support Specialist works to grow ABB's drive product market share through pre-sale and demand generating activities that enable ABB's sales network to convert new customers and increase spend of existing customers. This customer facing role is one that is both challenging and rewarding, giving the successful candidate an opportunity to play a strategic role within a highly dynamic sales environment. The work model for the role is: hybrid. This role is contributing to the Motion Drive Products division in New Berlin, WI. Main stakeholders are Inside Sales, Outside Sales, Marketing, Product Development and External Customers.

Requirements

• Bachelor's degree and 5 years or more of experience in industrial sales or support OR Associate degree and 7 years or more of experience in industrial sales or support.
• Sales and application background within a technical, business-to-business market.
• Demonstrated ability of understanding customer needs to present and sell technical solutions and services.
• Fluent English both spoken and written, good communication skills.
• Strong skills in software including Microsoft Office (Excel, PowerPoint), CRM (Customer Relationship Management) software tool like SalesForce, ACT or similar.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

Nice To Haves

• Product and market knowledge in industrial automation.
• Experience working in SAP.

Responsibilities

• Building and maintaining customer relationships and ensuring customer loyalty through excellent customer service.
• Supporting outside sales team with pre-sales activities such as lead qualification and nurturing, quotation and proposal development and other technical documentation using such tools as CBol and Drives configurator.
• Supporting outside sales team with the implementing of account plans across multi-location and global accounts (as assigned) to ensure consistent national support in a local area.
• Tracking the execution of critical orders by working closely with operations, customer service, and the product management team to ensure customer satisfaction.
• Responsible for partner utilization of sales support systems (CBol, SalesForce CRM, ABBNow, EDI etc) for assigned accounts.

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree