Business Systems Analyst II

$85,000 - $90,000/Yr

BDO - Grand Rapids, MI

posted 5 months ago

Full-time - Mid Level
Grand Rapids, MI
Professional, Scientific, and Technical Services

About the position

The Business Systems Analyst II is responsible for gathering requirements, designing solutions, and ensuring the successful delivery and deployment of IT projects. This role requires self-management and the ability to work independently, focusing on building relationships with stakeholders and understanding their needs to enhance business processes and systems.

Responsibilities

  • Builds working relationship with key stakeholder groups
  • Seeks out knowledge and understanding of key business activities, systems, software, and processes
  • Works with stakeholders to understand problems, needs, and enhancements
  • Produces specifications for new or modified systems through collaboration with business users and IT staff
  • Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes
  • Works with IT staff to produce new systems and software
  • Researches and evaluates emerging technologies and software solutions
  • Facilitates research to support build versus buy evaluations of software systems
  • Provides reference documentation of systems and software
  • Plans and facilitates the validation and testing for new systems, software, and enhancements
  • Facilitates knowledge transfer and hand-off of new systems to the Operational support team
  • Creates and maintains project and resource plans for IT projects
  • Proactively identifies and mitigates project risks
  • Maintains and controls projects through oversight, influence, and communication
  • Develops and executes communication plans for projects
  • Facilitates the rollout, documentation, training, and communication to end users
  • Coordinates and manages vendors and vendor resources for project-based initiatives
  • Other duties as required

Requirements

  • High school diploma or GED required
  • Bachelor's degree in Computer Science, Information Systems, or Management Information Services preferred
  • Two or more years of experience in the information technology field required
  • Exposure to relational database concepts required
  • Experience as a Software Developer or Analyst preferred
  • Prior experience working within a professional service firm or military preferred
  • Project Management or Agile certifications preferred
  • IIBA certifications preferred
  • Hands-on experience with software systems such as Oracle PeopleSoft Financials, Microsoft Dynamics CRM, and others preferred
  • Strong written and verbal communication skills
  • Leadership skills
  • Excellent interpersonal and customer relationship skills
  • Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks
  • Demonstrated problem-solving skills

Nice-to-haves

  • Experience in a professional service firm
  • Familiarity with Agile methodologies
  • Knowledge of project management tools

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Flexible work opportunities
  • Opportunities for advancement
  • Comprehensive compensation and Total Rewards benefits
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