Business Systems Analyst

About the position

Venture Solutions, Inc, a Taylor Corporation company, is looking for a dynamic and self-motivated Business Systems Analyst to join their technology team in Ft. Worth, TX! In this role, you will be facilitating discussions with our clients and internal cross-functional teams to help develop detailed business and technical documentation to support software systems that integrate with complex data systems to build new solutions or modify existing customer solutions and products. It's critical (and exciting) to our future! You would help us elicit and document requirements, communicate workflows, log issues, build training documentation/videos, and offer clarification to business users regarding IT solutions.

Responsibilities

• Collaborate with internal and external stakeholders to elicit, analyze, and document requirements
• Facilitate requirements gathering and review sessions
• Bridge the gaps and serve as a liaison between technical teams and business stakeholders to ensure seamless project execution
• Understand and analyze workflows, identify inefficiencies, and recommend process improvements to optimize mortgage operations
• Translate business needs into clear and concise technical documents and functional specifications for developers; translate information and questions from developers into language stakeholders can understand
• Perform gap analysis of current state and desired end-state of an application
• Assess and validate solutions to ensure internal and external requirements are met throughout the development cycle
• Create and maintain artifacts for projects and system documentation, including workflow diagrams, spreadsheets, PDF mockups, training presentations, BRDs, and user guides
• Participate in project planning sessions, defining the scope of the project and defining the business requirements
• Design and execute test plans and participate in system testing
• Participation in R D Team Meetings and prepare and/or edit meeting minutes, presentations and tables
• May be called upon as a Subject Matter Expert (SME) for business partners, clients and/or the technical team for post deployment product support, relating to business process and workflow
• Work with project stakeholders to identify, document and validate requirements. Help to scope the system, identify potential areas of automation and reengineer the underlying business process

Requirements

• Superior communication skills, both written and verbal, and the ability to effectively communicate complex ideas to a variety of stakeholders, business partners, and technical teams
• Strong organizational skills and the ability to handle changing priorities and multiple projects at the same time
• Ability to work collaboratively and build rapport with cross-functional teams in a fast-paced environment
• Exceptional analytical and problem-solving skills with attention to detail
• The initiative to take responsibility for understanding the problem, finding alternative approaches to troubleshoot or solve issues
• A Bachelor's degree plus professional experience in the role of business analyst or systems analyst
• Knowledge of the fundamental concepts, practices, and procedures of business analysis, project management, and client support
• The ability to respect and maintain confidential information
• Experience with creating various technical artifacts - process maps, business requirement document, gap analysis document, etc
• Working knowledge of the Microsoft Office product suite (Visio, Word, Excel, Outlook and PowerPoint, etc.)
• A growth-oriented mindset that never stops learning

Nice-to-haves

• Fluent in English and Spanish, both written and verbal, highly preferred
• A Bachelor's degree in Business, Finance, Computer Science, or related field
• Experience in the mortgage, insurance or financial services industry
• Experience in the print industry
• Project Coordinator experience
• Knowledge of Agile and/or Kanban as well as the Waterfall Frameworks
• Familiarity with Jira and the software development life cycle (SDLC)
• Basic knowledge of marketing, advertising, and/or application development
• Certifications: IIBP-CBAP, PMI-PBA, IIBP-AAC or similar

Benefits

• Comprehensive benefit package including several health plans to choose from
• Dental and vision insurance
• Wellness programs
• Life and disability coverage
• Flexible spending accounts
• Health savings accounts
• 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay