Laserfiche - Long Beach, CA
posted 5 months ago
Laserfiche is seeking a highly skilled Business Systems Director to lead the design, implementation, and ongoing system management for global finance system solutions. The Director will play a crucial role in ensuring our systems are efficient, scalable, and aligned to meet our business objectives. They will evaluate current finance and sales processes and systems through ongoing gap analyses to identify system needs and areas of improvement. The Director will manage a team of Business Analysts, developing strategies and metrics to analyze financial trends, suggesting new business systems and strategic process improvements. They will work closely with the CFO, Director of Billing, Director of Credit, Controller, and Director of Pricing and Packaging to develop system solutions on reporting and analytics from internal systems, including Order Management System (OMS), Zuora, internal Forms processes, and Concur, among other financial systems. They will also partner with Finance Leadership and ITS to procure and implement a variety of software solutions for resource planning, quotes and proposals, commissions, and other identified solutions as the Company and Finance department evolves to streamline the business. They will learn internal Laserfiche systems and will work closely with all finance system users to gather insights and understanding about the use of the systems internally and externally, and recommend systemic changes to improve business results, data collection, and user experience. The Business Systems Director will own the finance system's procedural manual, partnering with the Learning & Development Department to provide system training for all users. The essential functions of this role include assessing existing finance systems such as OMS, Zuora, POMS, Laserfiche Forms, Concur, and QuickBooks, and their respective platform integrations with other systems to reduce manual transactions. The Director will manage the budget effectively while designing the overall financial system architecture to provide simple and efficient financial software solutions for the global organization. They will lead and support the Business Analyst team to develop reports and analyze financial data sets from existing systems to assist with strategy development around financial performance, sales retention, profit margin, commission, and budget to actual performance. Collaboration with various teams using finance systems will be crucial to conduct thorough requirements gathering of user demands and business needs to suggest system purchases or modifications as needed. The Director will also collaborate with Software Development and Business Transition teams to request and suggest system improvements to optimize system operations and data results. They will own the finance systems for the Finance Department and serve as the contact for any finance system, either internal or external, while developing, maintaining, and improving existing business processes for Finance, identifying process gaps to provide suggestions for system improvements or new system purchases. Additionally, they will lead Business Analysts to update or develop procedural manuals for all Finance systems and partner with L&D to provide training to all system users. Finally, the Director will partner closely with the Director of Billing, Controller, and CFO on procuring and implementing commission software, quoting software, and conducting a gap analysis on all existing Finance systems, while developing reporting and analyzing data sets from all newly procured and implemented software.