Business Transformation Solutions Engineer

About the position

You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. We are looking for a Business Transformation Solutions Engineer (BTSE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The ideal candidate will be instrumental in co-creating end-to-end solutions that address complex business challenges while aligning with our client's strategic goals. As a Business Solutions Engineer, you will work closely with stakeholders across the organization to drive innovation and deliver value through technology. You will partner with your Account Managers in a pre-sales function, showcasing Cisco solutions, providing customer presentations. BTSE's partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence.

Responsibilities

• Collaborate with business leaders to understand strategic objectives and translate them into actionable technology solutions.
• Design and architect comprehensive solutions that integrate seamlessly with existing systems and infrastructure.
• Lead cross-functional teams to ensure our clients realize the value of solutions, from concept to deployment.
• Serve as a technical expert and advisor for both internal stakeholders and external clients, providing guidance on best practices and industry trends.
• Develop and maintain relationships with key partners and vendors to ensure that solutions are scalable, secure, and cost-effective.
• Advocate for an inclusive approach to solution development, ensuring that diverse perspectives are considered, and solutions requirements are met.
• Facilitate workshops and training sessions to promote knowledge sharing and continuous learning within the team.
• Contribute to the development of architectural standards, frameworks, and governance.
• Collaborate closely with Account Manager on account planning activities.
• Educate the customer on Cisco differentiation, creating demand.
• Align Cisco's product and services capabilities to customers business drivers.
• In-depth knowledge of large IT environments and applications.
• Deep understanding and operational experience with a routed and switched data/voice network.
• Strong business acumen and customer presence.
• Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions.
• Plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue.

Requirements

• 8+ years of computing industry related experience.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
• Minimum CCNP, CCDP, VCP or similar vendor certification required.
• Knowledge of Cisco's Solutions, networking fundamentals required.

Nice-to-haves

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field experience.
• Proven experience as a Business Solutions Architect or in a similar role within a complex enterprise environment.
• Strong understanding of business processes and experience with enterprise architecture frameworks.
• Excellent communication and interpersonal skills, with an ability to articulate complex technical concepts to non-technical audiences.
• Demonstrated leadership abilities and experience in managing cross-functional teams.
• Deep knowledge of Cisco products and solutions is highly desirable.
• Ability to work in a fast-paced, collaborative environment and adapt to changing priorities.

Benefits

• Quality medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Short and long-term disability coverage.
• Basic life insurance.
• Numerous wellbeing offerings.
• Up to twelve paid holidays per calendar year.
• Floating holiday and a day off for birthday.
• Vacation time off policy with flexible limits.
• Sick time off policy with 80 hours provided on hire date.
• Paid time away for critical or emergency issues.
• Additional paid time to volunteer and give back to the community.