Business Travel Consultant

Full-time - Entry Level

Columbus, OH

1,001-5,000 employees

Air Transportation

About the position

Vista's team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The VistaJet Travel teams make business travel arrangements for all crew and employees.

Responsibilities

• Accurately securing reservations for Vista crews including, but not limited to, air, hotel, and ground transportation in accordance with company supplier contract requirements and internal policies.
• Booking travel for sales and executive teams as required.
• Booking travel for crew training as directed by Training Department.
• Managing travel for pursers as required.
• Securing and manage block-inventory of hotel rooms.
• Maintaining calendar of events in frequently visited Vista cities to proactively secure crew accommodations in advance of potential sold-out situations.
• Coordinating with the Scheduling team during severe weather.
• Assisting Scheduling and Training departments on crew transition and non-transition days.
• Interfacing with Vista's Finance department on hotel/air/ground transport contracts.
• Assist booking company events and meetings.
• Respond efficiently and accurately to customer calls, emails, and inter-office chats and provide accurate, satisfactory answers to their queries and concerns.
• Collaborate with other consultants to improve customer service.
• Taking part in training, quizzes, projects, and other learning opportunities to expand knowledge of company policy and position.

Requirements

• Travel Agency or Aviation experience preferred.
• Experience using SABRE or any other GDS such as: Amadeus, Apollo, Smart point, or World span preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong analytical ability.
• Ability to work independently and under pressure.
• Strong organizational skills.
• Detail oriented while upholding a high level of accuracy.
• Self-starter who thrives in a dynamic, fast-paced environment.
• Excellent verbal and written communication.
• Ability to multi-task and work in a team.
• Proficient with PC and Microsoft Office (including Word and Excel).
• Strong computer skills.