CDnA - Commercial Insights Manager, Data Analytics, Oncology

About the position

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Responsibilities

• Lead insights generation activities leading secondary data analytics and engaging other Commercial Data and Analytics team members to fully integrate research.
• Leverage deep scientific or biopharma understanding to appropriately define relevant business problems and address through data and analytics approaches/projects.
• Proactively identify key business questions that need to be addressed to meet changing business needs.
• Engage in thought leadership to shape brand strategy.
• Influence leadership to incorporate key findings, insights and intelligence into program strategy.
• Prioritize research resources to impact critical business issues and decisions.
• Turn unstructured business issues/requests into appropriate action plans and projects that result in high quality, meaningful and actionable deliverables.
• Plan, design and conduct key strategic and highly complex secondary research programs and translate the findings into strategic and tactical recommendations that help drive brand success.
• Synthesize and integrate various data, research and analyses into actionable insights.
• Ensure that analyses and summaries of results are shared in the form of compelling stories that deepen customer understanding.
• Stay on the leading edge of data and analytics techniques and capabilities; and lead implementation of new methodologies and best practices.
• Consider alternative methodologies to collect the voice of customer, being open to emerging innovative methods without immediately jumping to standard methods.
• Develop and nurture productive relationships with the oncology cross-functional marketing team to appropriately define the business problems/business questions.
• Identify, evaluate, and manage relationships with best-in-class insights vendors.
• Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget.

Requirements

• Doctorate degree
• OR Master's degree and 2 years of market research and/or analytics experience
• OR Bachelor's degree and 4 years of market research and/or analytics experience
• OR Associate's Degree and 8 years of market research and/or analytics experience
• OR High school diploma / GED and 10 years of market research and/or analytics experience

Nice-to-haves

• Ability to function independently
• Experience with key oncology datasets including but not limited to claims, RWD, prescription/sales datasets, etc.
• Global / pipeline & US in-line experience
• Demonstrated exceptional strategic / critical thinking abilities and business acumen
• Demonstrated ability to dig deep and uncover the 'why' beneath the observed behaviors (go beyond the rational)
• Excellent oral and written presentation skills with ability to explain complex concepts clearly to a variety of audiences
• Ability to work collaboratively in team-based environment
• Ability to balance multiple projects and workstreams simultaneously
• Proficient facilitation, negotiation, problem-solving and conflict resolution skills

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible