Car Rental Collections Representative - ONSITE

Viking Client Services • Eden Prairie, MN

410d

About The Position

As a Car Rental Collections Representative at Viking, you will engage in meaningful interactions with insurance companies and renters to resolve outstanding damage claims. This role redefines traditional collections by focusing on productive conversations rather than endless unanswered calls, ensuring that every interaction is impactful and contributes to the team's success.

Requirements

• 1+ years of relevant claims, subrogation, and/or collections experience
• Must live in the Twin Cities area
• Strong organizational skills
• Detail-oriented
• Fast learner
• Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
• Computer savvy
• Ability to thrive in a fast-paced environment
• Self-starter

Responsibilities

• Conduct outbound calls and take inbound calls with insurance companies and renters to collect outstanding damage claims
• Negotiate payments and settlements in a professional manner
• Maintain complete and accurate records of all interactions
• Collaborate with other team members
• Meet and exceed collection targets and performance metrics

Benefits

• Competitive base pay
• Lucrative commission structure with high earning potential
• Comprehensive benefits package with PTO, 401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, mental health support, health savings & flex spending accounts, and free gym membership at onsite health club
• Opportunities for career growth and advancement
• Work-life-balance and flexible schedules
• 4 Weeks paid training on-site
• On-site cafeteria
• No Weekends
• Comprehensive training and ongoing support
• Positive and inclusive work environment
• The position can become hybrid after the first 3-6 months if successful in the office

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: No Education Listed