CAREWare Database Administrator

Full-time - Mid Level

Jacksonville, FL

Publishing Industries

About the position

At AJBoggs, people are our greatest asset! Accelerate your career today serving public sector clients as a CAREWare Database Administrator for Ryan White (RW) programs. In this position, you will play a key role in optimizing data, workflows, and enhancing service delivery for people living with HIV. This role may be right for you if you have a passion to serve people who are underprivileged or face stigmatized health conditions, are seeking a career in information technology or public health, and like to be on high performance teams, manage projects, and perform insightful data analysis.

Responsibilities

• Configure, monitor, maintain, and fine-tune CAREWare databases while ensuring high levels of data availability, working as part of the UF CARES team.
• Analyze data and create reports for program management of RW Parts A, C, and D, including quality management measures in adherence with grant reporting requirements.
• Maintain database integrity, identifying opportunities for system improvements, correcting data issues, and demonstrating thorough knowledge of system components and capabilities.
• Optimize workflow, enhance service delivery, and ensure compliance with federal requirements, including ensuring a quality HRSA RSR process.
• Collaborate with IT and program staff to ensure seamless integration with various data systems.
• Provide technical support to CAREWare users (mostly RW program sub-recipients).
• Serve as the primary point of contact between software users and IT departments.
• Facilitate communication to resolve technical issues promptly.
• Gather feedback from users to improve processes and relay information to other teams.
• Investigate and resolve data, reporting, and system inconsistencies as they occur in coordination with program staff.
• Meet regularly with the staff and management to discuss data issues and status.
• Provide comprehensive training to health care staff and program administrators.
• Create training materials, user guides, and instructional videos specific to RW programs.
• Accurately maintain records regarding training, effectiveness of software, and data collection efforts.
• Implement security measures to safeguard the databases from unauthorized access or breaches.
• Stay current on program guidelines, industry trends, and healthcare technology advancements.

Requirements

• Bachelor's degree in Healthcare Administration, Information Technology, Public Health, Nursing, or a related field.
• Minimum of 3 years in healthcare IT, Information Technology, Database Administration, Public Health, Nursing, or a related field.
• Strong understanding of HIV/AIDS care, treatment, and program management.
• Excellent communication and interpersonal skills.
• Proficient in training and instructional design.
• Technical aptitude and critical thinking skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits

• Wage compensation for this position is between $70,000 to $105,000 per year, depending upon factors such as qualifications, experience, skill levels, technical competencies, overtime worked, and other criteria.
• Straight-time overtime may be available.
• Group Medical, Dental, Life, HSA/FSA, and Vision Insurance.
• SIMPLE IRA Accounts with an immediate vesting of 3% company match.
• Paid company holidays and personal days.
• Partial Internet and mobile phone expense reimbursement.
• Yearly professional membership reimbursement.
• Collaborative and innovative work environment.
• Professional development opportunities.