Cashier / Customer Service Representative

Full-time - Entry Level

Whitehall, MI

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Cashier / Customer Service Representative at True North plays a vital role in delivering exceptional guest experiences in a fuel and convenience retail environment. This position focuses on providing fast, friendly, and clean service while ensuring the store is well-stocked and maintained. The representative is expected to engage with guests positively, promote store specials, and uphold the company's commitment to quality operations and community service.

Responsibilities

• Treat every guest like they are the most important person in the store.
• Greet all guests with a smile and a genuine thank you when they leave.
• Take pride in the store's appearance by following True North Ready standards.
• Promote great deals and specials to each guest.
• Sell age-restricted items responsibly, living the Because We Care motto.
• Ensure the store is fully stocked and assist guests in finding what they need.
• Provide guests with a Fast, Friendly, Clean experience each time they visit.

Requirements

• Positive and enthusiastic attitude.
• Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers.
• Desire to work as part of a team to deliver on the service promise of Fast, Friendly, Clean.
• Ability to count products and make change, as well as read and write English clearly.
• Ability to access all areas of the store and handle merchandise weighing up to 50 pounds.
• Multitask and balance duties while always making guests the number one priority.

Benefits

• Flexible shifts and a variety of schedules.
• PAID Training programs to ensure success.
• Advancement opportunities.
• Ongoing training and development.
• A challenging and exciting work environment where guest service is #1.
• 401K with Company match.
• Paid vacation.
• Limited Medical and Dental plan available upon hire.
• Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment.