Cashier - Gumby's/Geno's (Chester Area)

Gumbys • Chester, WV

294d

About The Position

The cashier position is responsible for providing outstanding customer service, operating the point of sale (POS) register and other related equipment/devices, suggestive selling, displaying outstanding product knowledge, replenishing merchandise on shelves and coolers and attending to various housekeeping matters. The position is required to tend to the needs of the LVL gamers/patrons and overall Form W-2G compliance. The position is also responsible for adherence to loss prevention policies and all other company policy/store standards.

Requirements

• High school diploma or general education degree (GED).
• Knowledge of the structure and content of the English language including the meaning and spelling of words, and grammar.

Nice To Haves

• Prior work experience in a retail setting utilizing a point of sale system.
• Experience with Microsoft Office software products, electronic mail software and internet browser software.

Responsibilities

• Responsible for providing each customer outstanding service by providing a customer friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid merchandise product knowledge and all other components of customer service.
• Responsible for the completion of all Point of Sale (POS) transactions, including the proper procedures to accept returned merchandise, void a sales transaction and the proper control of all cash, checks, coupons and credit/debit receipts at the POS register and providing correct change to the customer according to company policies and procedures.
• Responsible for completing timely safe drops, verifying acceptance of non-counterfeit money, acceptance of credit card/debit cards and check acceptance while running the POS register in accordance with established policies and procedures.
• Responsible for validating LVL tickets and assisting patrons utilizing the cash kiosk, waiting/serving LVL patrons, cleaning of the LVL machines in accordance with appropriate guidelines, stocking/filling the self-serve coolers in the gameroom.
• Responsible for completing the IRS Form W-2G in accordance with Company guidelines and policies.
• Responsible for completing end of shift and/or end of day reporting and paperwork. This closing procedure to include balancing the cash drawer/till, coupons, checks, preparing cash/coin for deposit.
• Responsible for replenishing (stocking) merchandise on shelves/coolers, participating in receiving merchandise, housekeeping, general maintenance and other shift duties as assigned.
• Responsible for communicating maintenance issues, incident reports, POS/other equipment issues, ATM, LVL Machines, Smart Safes, and/or Cash Kiosk issues to their Lead or Store Manager in a timely manner and if necessary, communicate the problems/issues via submitting the appropriate 'form' from the Gumby's website.
• Responsible to assist LVL and/or IT technicians in troubleshooting error codes and other maintenance issues in the LVL machines, credit card equipment, check acceptance equipment, ATM's and Cash Kiosks.
• Responsible for accessing and communicating the cash levels on hand in ATM's and Cash Kiosks when requested.
• Responsible for wearing the appropriate Company uniform and presenting an overall professional appearance in accordance with policies and procedures.
• Responsible for punching in and punching out of the time clock in accordance with company guidelines and policies.
• Adherence to all Company policies, procedures and practices.

What This Job Offers

• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 101-250 employees