Carnival - Miami, FL
posted about 1 month ago
The Manager, Casino Operations will support the Senior Manager/Director Casino Operations in overseeing the company's gaming operations across multiple vessels and/or brands. He/she will focus primarily on maximizing profitability from the existing gaming operations, ensuring that this is achieved while providing an exceptional guest experience and a consistently high level of service. Secondary objective is to identify opportunities to drive business forward through new products, programs and initiatives. He/she will be the immediate point of contact for all assigned ships, and must be knowledgeable, confident and effective in interactions with staff and management at all levels. All aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold). This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Director of Casino Operations. The individual will function as the key liaison between Global Casino Operations and our cruise brands, in order to ensure that we are effectively aligning our efforts and focus with the various business opportunities to achieve the greatest return for the organization.