Catering Area Manager

About the position

We're seeking a positive, driven team-builder to join our Catering team and oversee our onsite service staff at multiple client sites. Our catering managers combine event planning, hospitality, and management skills to deliver consistently excellent meal experiences. You will publish weekly schedules, visit site locations, train employees and place product orders based on weekly inventories. The ideal candidate enjoys implementing and improving processes to make your job and your team's job easier. You are a motivator who drives a culture of positivity and 'can-do' attitudes while creating an inclusive culture within Zerocater. You thrive in the opportunity to grow and adapt, and enjoy making a positive impact on your team and assisting in their professional development.

Responsibilities

• Hire, coach, and motivate a team of 15+ people across multiple locations.
• Handle scheduling, training, and ensuring high service standards.
• Improve and take on new processes and operating procedures and implement them with all team members and locations.
• Prioritize guest experience and enable your team to do the same.
• Be available to step in and address client questions or issues that arise during a meal service.
• Work closely with sales to win new accounts and grow our existing customers.
• Assist in the RFP process and execute winning pilots to take customers from our competitors.
• Oversee food service to maintain safety and hygiene standards and ensure compliance with health regulations.

Requirements

• 3+ years of experience within food service.
• 2+ years of experience in management; managing large teams and/or multi site management.
• Ability to adapt and adjust on the fly as situations change.
• Willingness to work at different locations based on client needs.
• Comfortable working with a number of different applications for different tasks; fluent in G-suite software.
• Experience implementing program changes on large and small scale.
• Working with clients to determine event themes, decor and budget requirements, and coordinate event details.

Nice-to-haves

• Experience in corporate dining or recurring corporate meal programs.

Benefits

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer).
• Flexible PTO, 9 paid holidays, flexible sick time, plus 8 hours of volunteer time.
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross).
• Employer-paid life, short-term and long-term disability insurance.
• $100 monthly wellness stipend.
• $35 monthly cell phone stipend.
• Commuter benefits: Pre-tax money towards parking or public transit.
• Equity.