Cayuse Kapi - Barista Counter Attendant

Spokane Tribe Resort & Casino • Airway Heights, WA

353d

About The Position

The position is responsible for providing prompt service, quality beverages including espresso and coffee drinks, and food, while conducting cash register transactions. The role requires maintaining a friendly, upbeat, and clean atmosphere for guests.

Requirements

• Must be 18 years old.
• Basic math skills.
• Verbal communication and customer service skills are required.
• Prior money-handling skills and computer skills (Point of Sale) are required.
• Knowledgeable in operation of Commercial Espresso machines and cooking equipment.
• Basic working knowledge of beverages.
• Completion of a high school degree or equivalent is typically required, along with two months of on-the-job training or equivalent experience.
• Must be able to obtain required food handlers certifications.

Responsibilities

• Welcome and connect with every guest, discovering their needs and suggesting products to enhance service and meet sales goals.
• Prepare beverages and food of the highest quality by following standards of service for the Grab and Go.
• Operate cash register and handle money.
• Clean and maintain the appearance of all merchandise and customer areas.
• Respond to guest inquiries and their requests.
• Learn and demonstrate creating the Spokane Tribe Resort & Casino experience.
• Multi-task and assist guests swiftly and efficiently.
• Effectively communicate and problem-solve.
• Report to the supervisor or manager any guest complaints or issues.
• Monitor stock and communicate with the supervisor.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED