Certified Service Technician

Full-time - Entry Level

Northeast Side, TX

Computer and Electronic Product Manufacturing

About the position

The Certified Service Technician role at Hussmann Corporation involves performing routine maintenance, diagnosis, and repair of supermarket refrigeration systems and temperature-controlled merchandisers. The technician will work with minimal supervision, ensuring the efficient operation of refrigeration, heating, and air-conditioning systems in various retail environments. This position requires a strong mechanical aptitude and the ability to maintain excellent customer relations while adhering to safety and operational guidelines.

Responsibilities

• Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Demonstrate operating knowledge of self-contained refrigeration, heating, and air conditioning units with some direction from a Master or Lead Service Technician.
• Perform preventative maintenance for convenient stores, small format, and supermarkets, including compressor change assists, leak searching, and coil washing.
• Detect and repair leaks on racks or single-unit piping, solder with copper-to-brass and copper to steel, and diagnose low air flow.
• Install PVC drain pipe, replace evaporator/condenser motors, and use temperature meters and sensors.
• Receive, uncrate, and properly hang blower coils, fabricate hangers, struts, and supports, and power wash air-cooled condensing units.
• Repair Hussmann brand products, replace any component on a rack, and perform walk-in case installation with some direction from a Master or Lead Technician.
• Complete necessary documents (work tickets and time sheets) and electronic communication in a thorough, accurate, professional, and timely manner.
• Utilize a hand-held computer to complete necessary customer paperwork and invoicing requirements.
• Maintain and manage truck inventory in an accurate, neat, and orderly manner, adhering to vehicle maintenance program guidelines.
• Develop and maintain excellent customer relations and professionally articulate equipment and system malfunctions using correct terminology.
• Understand basic electrical schematics including volts, amps, ohms.
• Responsible for TEV troubleshooting and replacement.
• Demonstrate understanding of sub cool, superheat, refrigerant and oil properties, vacuums and microns, system evacuation and charging, system pump down, and system defrost types.
• Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, and three phase motors.
• Safely handle R290 refrigerant and other hazardous materials such as dry nitrogen.
• Perform additional responsibilities as assigned.

Requirements

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• 5 years of experience in the field or 3 years with Certification from a Technical School for external candidates; 1 year as a Qualified Technician with completion of OJT & Skills Assessment for internal candidates.
• Valid Driver's License and a safe driving record in accordance with the Fleet Policy.
• Physical ability to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds repetitively.
• Excellent verbal and written communication skills, detail-oriented, and highly motivated.
• Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of hand tools.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred.
• EPA 608 Universal Certification.

Nice-to-haves

• Strong leadership and business acumen.
• Superior decision-making ability and paperwork skills.

Benefits

• Comprehensive Insurance Plans: Health, Dental and Vision
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Family Leave
• Panasonic Employee Discounts
• Paid Vacation and Holidays
• Wellness Program
• Identity Protection
• Community Stewardship
• Employee Assistance Program