Charter Sales Specialist

Full-time - Mid Level

Hybrid - Erlanger, KY

Air Transportation

About the position

Support the Charter Sales Department by presenting the various service types to the customer, preparing costing price outs, coordinating one-way charters, and maintaining existing charter accounts. Provide support to both the cargo charter sales and potentially passenger charter sales groups.

Responsibilities

• Prepare all customer requests for cargo charters in a timely manner.
• Initiate existing customer requests gathering their records and preparing costing price outs for both cargo and passenger charter requests using the Flight Pricing Tool.
• Review client historical data and prepare new cost/fee documents based on current pricing.
• Present alternative options for service requests to better align with the needs of the customer.
• Acknowledge new customers and gather, prepare, and distribute all the necessary information required for the appropriate Sales and Marketing Director for handling.
• Participate on customer calls/site visits as required.
• Respond to all customer requests for quotes in a timely manner to ensure excellent customer service.
• Maintain existing customer accounts and provide regular communication regarding the status of the charter.
• Coordinate a one-way charter purchase request with a return flight charter to optimize revenue.

Requirements

• Bachelor's Degree
• 4-5 years of experience
• Minimum 1-3 years' experience in aviation, preferably at a charter broker or commercial airline.
• Experienced in Excel, PowerPoint, and Outlook.

Benefits

• Equal Opportunity Employer
• Pay Transparency Statement