Chicago Fashion Outlet- Bilingual Assistant Store Manager

Part-time - Entry Level

Rosemont, IL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Bilingual Assistant Store Manager at Chicago Fashion Outlet plays a crucial role in supporting the Store Manager in overseeing daily operations and ensuring a high level of customer service. This position is responsible for supervising the store in the absence of the Store Manager, which includes managing associates, maintaining customer relations, and ensuring the store is well-stocked and visually appealing. The Assistant Store Manager will be expected to create a customer-friendly environment by greeting and acknowledging every customer, maintaining high standards of service, and demonstrating solid product knowledge. In addition to customer service, the Assistant Store Manager will assist in various operational tasks such as merchandising, stock management, and maintaining cleanliness throughout the store, including the stockroom and bathrooms. The role requires a proactive approach to sales, with an emphasis on maintaining productivity levels and participating in promotional activities. The Assistant Store Manager will also be involved in processing and replenishing merchandise, ensuring that the sales floor is adequately stocked and organized. This position is ideal for individuals with a strong background in retail and customer service, who are looking to take on more responsibility in a leadership role. The ability to communicate effectively in both English and another language is essential, as the store serves a diverse customer base. The role requires flexibility in scheduling, including the possibility of working weekends and night shifts, to meet the needs of the business.

Responsibilities

• Supervise the store in the absence of the Store Manager.
• Ensure outstanding customer service by creating a customer-friendly environment.
• Maintain product knowledge and awareness of merchandise promotions.
• Demonstrate salesmanship skills to maintain sales productivity levels.
• Assist in merchandising, including floor moves and display maintenance.
• Maintain cleanliness in the store, including bathrooms and stockroom.
• Process and replenish merchandise and monitor floor stock.

Requirements

• High school diploma or equivalent.
• Ability to read, write, and understand English.
• 6-12 months of retail experience.
• Strong interpersonal and customer service skills.

Nice-to-haves

• Bilingual in English and another language.
• 1 year of sales experience (preferred).
• 1 year of customer service experience (preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance