Chief of Staff to CEO

$152,000 - $189,000/Yr

Pendo - Raleigh, NC

Full-time - Senior

Raleigh, NC

Professional, Scientific, and Technical Services

About the position

Pendo is seeking a strategic and proactive Chief of Staff to support the CEO, playing a vital role in facilitating organizational alignment, driving high-impact initiatives, and enabling efficient decision-making across the executive team. The ideal candidate will act as a trusted advisor, providing balanced insights and fostering strong relationships within the organization.

Responsibilities

• Facilitate decisions on annual thematic goals and quarterly OKRs, updating the CTeam on progress and blockers.
• Proactively suggest strategies, identify potential challenges, and develop solutions to help the CEO and executive team stay ahead of needs.
• Curate and communicate key information between the CEO and organizational leaders to support decentralized decision-making and strategic alignment.
• Prepare detailed briefs for the CTeam on emerging issues and key meetings, providing thoughtful assessments and recommendations.
• Develop and deliver high-quality materials for internal and external presentations, including board, investor, and executive meetings.
• Facilitate CTeam and executive meetings and offsites, aligning on high leverage areas of the business.

Requirements

• 5+ years of experience in a strategic, cross-functional business role, ideally within a fast-growing B2B SaaS environment.
• Proven ability to communicate confidently and effectively with stakeholders at all levels, particularly in high-stakes, executive settings.
• Strong analytical and critical-thinking skills, with the ability to independently assess situations and provide clear, unbiased insights.
• Ability to work autonomously and thrive in ambiguous situations, making sound decisions under pressure.
• Familiarity with business metrics and a demonstrated understanding of at least one area of operational metrics.

Nice-to-haves

• Experience partnering closely with executive leaders and providing constructive feedback.
• Highly skilled at prioritization and decision-making in complex, evolving environments.
• Strong interpersonal and soft skills, with the ability to manage varied personalities while maintaining trust and respect.
• Proven ability to influence across hierarchical levels, ensuring alignment on key goals and initiatives.
• Expertise in translating broad strategic initiatives into clear, actionable plans.

Benefits

• Competitive salary range of $152,000 - $189,000 based on qualifications and experience.
• Opportunities for professional development and growth within a fast-growing startup environment.