Chief of Staff to CMO -Marketing Strategy & Planning Director

Cloudflare - San Francisco, CA

Full-time - Senior

San Francisco, CA

Professional, Scientific, and Technical Services

About the position

The Chief of Staff - Marketing Strategy & Planning Director at Cloudflare is a pivotal role responsible for driving key initiatives across the global Marketing team. Reporting directly to the CMO, this position involves managing large-scale, cross-functional projects that operationalize critical marketing strategies. The role requires a data-driven approach to ensure alignment and optimization of departmental goals, budget management, and performance tracking, ultimately contributing to the company's mission of building a better Internet.

Responsibilities

• Identify areas of strategic importance and engage the right people and data to focus executive time and attention on rapid resolution of thorny strategic problems.
• Design and execute initiatives that contribute to long-term operational excellence, ensuring key projects have clear milestones, success measures, and operational plans.
• Manage the program spend and headcount budget effectively by collaborating and taking inputs across the Marketing Leadership Team and delivering headcount or budget investment models.
• Coordinate, plan, and operate regular business performance reviews, strategic planning, budgets, program investments, and allocations across functional areas.
• Own the quarterly goal setting process and foster alignment across the marketing functions and ensure progress and tracking towards goals.
• Lead projects that align to specific business challenges, frequently standing up new projects and effectively handing off to other teams as resources are aligned.
• Create strong cross-functional relationships with key business partners across Marketing, Sales, Customer Success, Sales Operations, Product, and Finance organizations.
• Drive the annual strategic planning process for the team and help organize, track, and evaluate the impact of our strategies and initiatives over time.

Requirements

• 10-15+ years of experience in go-to-market function for a scaled, public Software/SaaS technology company; some prior experience in Marketing, such as product marketing/demand generation, and in a leadership role preferred.
• Exceptionally strong program management skills.
• Strong people development and leadership skills; able to manage multiple extended or virtual teams and influence across the organization.
• Collaborative team player who also knows how to 'get things done'.
• Executive-level written and visual presentation skills.
• Knowledgeable about how a broad marketing team operates: from Product Marketing to Growth Marketing to Partner Marketing to Marketing Operations.
• Domain and industry experience in SaaS, cloud, networking, and/or security.
• Full-stack program management experience: able to dig in and figure out the details, yet roll it all up to an easy to understand team and executive level.
• Ability to connect the dots between functions and processes in terms of broader business implications, including tactical, strategic, and enterprise dependencies, with an awareness of the up/downstream requirements.
• Strong financial modeling capabilities and advanced/expert user of spreadsheets to manage and process large data sets.
• Able to provide clear, concise, transparent, and insightful communication to the team, executives, and a diverse set of stakeholders.
• BS/BA degree in Marketing, Business, Finance, Engineering, or related field (MBA highly preferred).