Chief Technology Officer

About the position

Sunflower Bank, N.A. is looking for a highly motivated individual to fill the full-time position of Chief Technology Officer in Austin, TX. The Chief Technology Officer is responsible for the delivery and availability of all IT shared services. IT shared service delivery includes Architecture, Engineering, IT Operations, IT Service Desk, IT Asset Management and Identity and Access services. Provides guidance for staff members to achieve high levels of customer satisfaction, as well as exceptional execution of fulfillment tasks. Responsible to provide guidance, leadership, and technical expertise in the Information Technology field. Assign and direct the activities of professional and technical staff involved in the implementation and sustainment of solutions and service. Review and analyze existing Infrastructure to ensure efficiency and effectiveness of those components. Review performance of systems for efficiency, capacity, and availability. Drive and participate in IT Services for internal projects as well as vendor provided solutions. Responsible for translating issues in the environment into actionable problem statements for the Architecture, Engineering and Development groups. Drive teams towards building catalogs and SLA's for IT services provided to the business. Prepare regular reports showing functioning of the system, and status and health of services. Provide technical information required in the preparation of annual budget figures supporting projects, operations and lifecycle management. Assist with quality assurance, identify and resolve program issues and errors. Responsible for supporting IT Response, Business Continuity, and Disaster Recovery processes as they pertain to the continuity of operations within IT Services Division, or to support continuity of operations for the enterprise when IT Services are essential to support restoration or recovery activities. Partner directly and indirectly with business leads in order to align business initiatives with IT resources. Responsible for developing and maintaining systems and applications in alignment with SBNA security controls and standards related to protecting sensitive data for compliance with Gramm Leach Bliley Act (GLBA). Responsible for adhering to Software Development Lifecycle policies, standards, and processes. Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.

Responsibilities

• Deliver and ensure availability of all IT shared services.
• Provide guidance and leadership in the Information Technology field.
• Assign and direct activities of professional and technical staff.
• Review and analyze existing Infrastructure for efficiency and effectiveness.
• Review performance of systems for efficiency, capacity, and availability.
• Drive and participate in IT Services for internal projects and vendor solutions.
• Translate issues into actionable problem statements for Architecture, Engineering, and Development groups.
• Drive teams towards building catalogs and SLAs for IT services.
• Prepare regular reports on system functioning and service health.
• Provide technical information for annual budget preparation.
• Assist with quality assurance and resolve program issues.
• Support IT Response, Business Continuity, and Disaster Recovery processes.
• Align business initiatives with IT resources.
• Develop and maintain systems in compliance with security controls and standards.
• Adhere to Software Development Lifecycle policies and procedures.

Requirements

• Bachelor's Degree in a computer science field, Master's Degree preferred.
• 10+ years experience managing multiple IT verticals and overseeing large IT projects.
• Excellent understanding of computer systems, security, network and systems administration, databases, and telecommunications systems.
• Strong interpersonal skills and ability to communicate effectively across the organization.
• Excellent leadership and decision-making skills.
• Strong knowledge of IT Service management and project management principles.
• 8 years or more experience in a related field as an individual contributor.
• 1 to 3 years of supervisory experience preferred.

Benefits

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more employee perks & incentives!