Claim Specialist Commercial General Liability

Full-time - Mid Level

Hybrid - Scottsdale, AZ

Insurance Carriers and Related Activities

About the position

As a Claim Specialist for Maxum Primary and Excess Liability Claims in the Hartford Global Specialty (HGS) Liability Major Case Unit, you will be responsible for handling a caseload of bodily injury and non-bodily injury claims. The claims often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities. As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling primary and excess policy coverages and claims.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Making coverage determinations and communicating written position(s) to insureds and other required parties
• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support to field offices to assist field personnel with coverage and liability analysis, time limit demands, extra contractual exposure evaluations and other issues of complexity
• Work with business partners to evaluate and address claim trends and developments
• Address inquiries from agents and policyholders, providing superior customer service

Requirements

• Bachelor's degree required; law degree a plus
• Minimum of five plus years handling complex litigated coverage and commercial general liability matters
• Candidate should be disciplined, results-oriented and able to focus on bottom line results
• Superior analytical ability and organizational skills
• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Superior interpersonal skills
• An ability to exceed expectations and influence others