Claim Specialist

Jersey City, NJ

Insurance Carriers and Related Activities

About the position

A Claim Specialist in the Coverage & Complex Claims Analyst Team will be responsible for supporting and collaborating with senior claim professionals in the administration and processing of substantive and administrative tasks related to complex, long tail exposure claims as well as lawsuits and arbitrations naming Chubb issuing companies and affiliated entities.

Responsibilities

• Reviewing initial and supplemental reports from defense counsel.
• Reviewing investigative reports received from defense counsel.
• Reviewing pleadings, motions and discovery such as Bills of Particulars, etc.
• Establishing appropriate expense reserves.
• Reviewing defense and vendor invoices and paying bills including managing document transfers to external vendors.
• Claim file record management - ensuring claims documents are placed in the correct claim file(s).
• Documenting claim files with claims activity.
• Identification of issues and matters in need of immediate attention by senior claim handlers for further handling related to bill processing, document review and claim investigation.
• A variety of administrative tasks to assist senior claim handlers and department in administration of mass tort claim scenarios.

Requirements

• 3-5 years of experience in working as an insurance professional (claims, operations or other administrative support) and/or paralegal experience.
• A college degree or paralegal degree are required.
• Experience in claims administration, identifying time sensitive matters and issues requiring escalation to senior claims adjusters.
• Direct experience in handling claim matters of a less complex nature or claims operations experience supporting complex claims.
• Knowledge of the litigation process and experience reviewing pleadings for content and data points or willingness to learn.
• An ability to work independently and assimilate information about different subjects from various sources and internal systems to execute administrative tasks.
• Excellent organizational, writing, interpersonal communication skills.
• Excellent customer service skills and ability to work with personnel from a variety of departments in a professional manner.
• Demonstrated ability to work in high-pressure situations.

Benefits

• Comprehensive benefits package
• Participation in a discretionary annual incentive program