Clerk - Front Office | Bilingual - Gulfton Dashwood

$33,342 - $41,600/Yr

Legacy Community Health - Houston, TX

Full-time - Entry Level

Houston, TX

Ambulatory Health Care Services

About the position

The Front Office Clerk is a crucial role at Legacy Community Health, serving as the first point of contact for patients either over the phone or in person. This position is essential in creating a positive first impression of the organization, which can significantly influence the long-term patient-provider relationship. The clerk will handle various administrative tasks while ensuring a welcoming environment for patients seeking healthcare services.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls and respond to inquiries regarding services and appointments.
• Schedule patient appointments and manage the clinic's calendar.
• Maintain accurate patient records and data entry.
• Handle incoming calls efficiently, managing multiple lines as needed.
• Assist with filing and organizing patient information and documents.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish preferred.
• Pleasant, professional, and articulate phone voice.
• Ability to multi-task and handle many incoming calls or patients at once.
• Efficient and accurate data-entry skills.
• Computer literacy and experience with multi-line phone systems.

Nice-to-haves

• Basic knowledge of math, alphabetical or numerical filing.
• Experience in a healthcare setting.

Benefits

• Medical, Dental, and Vision insurance
• Long-Term Disability insurance
• Life insurance and AD&D
• 403(b) retirement plan
• Employee Assistance Plan
• Subsidized gym membership
• 24-hour travel assistance
• Paid Time Off (PTO) Exchange Program
• Company holidays (9 days + 1 floating day)
• Bereavement Leave