AMN Healthcare - Dallas, TX

posted 5 days ago

Full-time
Dallas, TX
Administrative and Support Services

About the position

The Accounts Receivable Manager at AMN Healthcare is responsible for managing an accounts receivable portfolio, ensuring the prompt conversion of receivables into cash while adhering to established client policies and goals. This role emphasizes superior customer service, effective communication, and collaboration with various departments to resolve disputes and maintain account accuracy.

Responsibilities

  • Collects on past due accounts and partners with clients to bring accounts back to current status.
  • Provides superior customer service to internal and external clients.
  • Identifies root causes of disputes and works with necessary departments to resolve issues.
  • Maintains accounts receivable portfolio and provides updates to CAR Leadership regarding potential high-risk accounts.
  • Creates, runs, and reconciles Excel reports to meet team objectives.
  • Documents interactions in client databases such as PeopleSoft, Salesforce, Great Plains, Medefis, ShiftWise, Fieldglass, and proprietary software.
  • Prepares adjustments, refunds, and payment applications in accordance with Client AR procedures.

Requirements

  • Bachelor's Degree (Preferred)
  • 2+ years of accounts receivable, billing, customer service, or other relevant office experience.
  • Strong communication skills.
  • Excellent customer service skills.
  • Ability to maintain confidentiality.
  • Organizational skills.

Benefits

  • Competitive pay rate ranging from $21.00 to $24.75 hourly, depending on experience, training, education, and location.
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