Client Relations and Clinical Vendor/Supplier Specialist

$75,000 - $90,000/Yr

CPC Clinical Research - Aurora, CO

Full-time - Mid Level

Remote - Aurora, CO

About the position

The Client Relations and Clinical Vendor/Supplier Specialist plays a crucial role in managing vendor relationships and ensuring the smooth operation of clinical trials. This position involves overseeing the selection, qualification, and performance management of third-party service providers, while maintaining a customer-focused approach. The specialist will also be responsible for managing timelines, communication, and compliance related to vendor contracts, contributing to the overall success of clinical research projects.

Responsibilities

• Manage the selection, qualification, contracting, budgeting, and performance management of third-party service providers in the clinical trial space.
• Manage the preparation and maintenance of clinical trial supplier management plans.
• Manage clinical trial service provider deliverable timelines and identify/escalate when workstream or deliverables are at risk of falling behind schedule.
• Assist with maintaining the Approved Vendor List.
• Communicate CPC's needs and address internal team members' issues with suppliers.
• Help manage the electronic contract management system, including databases for forms, contracts, and compliance and help develop and maintain templates.
• Manage the change order process for all vendor/supplier contracts.
• Assist with creation, maintenance, and reporting of departmental performance metrics.
• Assist with project specific communication to CPC clients and partners.
• Perform other duties as assigned.

Requirements

• Minimum 3 years of experience in clinical trial settings including familiarity with the contracting process with suppliers/vendors.
• Ability to work independently and within a team environment, and at times under tight deadlines with a diverse workload.
• Ability to interact effectively with all levels of management and staff, as well as outside suppliers and clients.
• Ability to prioritize tasks with close attention to detail.
• A customer-oriented attitude.
• Excellent computer skills.
• Proficiency in and demonstrated ability to use databases and contract management systems.
• Demonstrated proficiency in MS Word, Excel, and PowerPoint.
• Excellent communication skills, both oral and written.
• Excellent organizational and time management skills.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Paid sick time
• Vision insurance