Client Relations & Brand Manager

About the position

FastSigns NYU is a dynamic and innovative signage and visual communications company specializing in high-quality printing, custom visuals, and branding solutions. We help businesses make a bold statement with their signage, from storefront displays to large-scale installations. As we continue to grow, we are looking for enthusiastic Brand Managers to elevate our brand presence, enhance our customer relations, and ensure consistency across all channels.

Responsibilities

• Maintain our brand strategy which aligns with FastSigns NYU's vision, ensuring consistency across all marketing materials and communications with clients.
• Identify and maintain partnerships with businesses, institutions, and organizations to strengthen FastSigns NYU's market position.
• Ensure the brand messaging resonates with target audiences and aligns with customer needs, improving overall brand perception.
• Respond to incoming leads, nurture them, and use existing strategies and materials that drive lead generation, increase revenue, and improve customer conversions.
• Maintain social media platforms, engage with the audience, and develop content to increase brand awareness and drive customer interaction.

Requirements

• Bachelor's degree in a related field.
• Strong creative vision
• Proficiency in social media management, digital marketing, and content creation.
• Excellent written and verbal communication skills
• Passion for branding, storytelling, and customer engagement.
• Proven ability to thrive in a fast-paced environment, leveraging excellent time management and self-motivation skills.
• Charismatic and enjoy building and maintaining relationships!

Nice-to-haves

• Experience with graphic design software (Adobe Creative Suite, Canva) is a plus.

Benefits

• Paid time off
• Profit sharing
• Training & development